Our Director of Emergency Services, Bruce James, has worked at Flood Department for over 8 years. With a resume boasting over 8 ½ years in the remediation industry and an IICRC certification, Bruce is dedicated to going above and beyond for all of our customers.
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At Flood Department, we know that water can do immediate and irreversible damage to your home and belongings, from warping wood floors to starting mold growth in carpets and ruining treasured belongings. When coping with the aftermath of a sudden and unexpected flood, whether from a ruptured water main,destructive heavy rainfall or a sewage back-up, it is essential to get the water removed as soon as possible to prevent harm to your property. Serious flooding can quickly overwhelm homes and businesses of any age, so you need the right partner.
Once water has been removed, there can be lingering damage that needs tobe taken care of. Mold can rapidly take root in your carpet, flooring and drywall, leading to additional property damage and creating health hazards.Flood Department is equipped to perform mold remediation services for customers looking to reduce and remove mold from a property. We will work with the insurance company on behalf of our customers to remove one more thing from the stressful to-do lists that occur after a disaster.
Flood Department is available at any time and any day for emergency water removal and mold clean-up, regardless of the problem. We know that emergencies don’t only happen between 9:00 AM-5:00 PM, so we offer flexible emergency response services. Established in 2009 in Mount Airy, MD, Flood Department was founded with the simple goal of providing high-quality, reliable services to homeowners and business owners throughout the area. Since then we have continued to grow, expanding from emergency water removal into mold clean-up, biohazard clean-up and smoke damage repair across the Mid-Atlantic.
Our years of diverse industry experience combined with industry-leading equipment and techniques ensure that we can remove water and dry out your property quickly and efficiently. Flood Department’s technicians are IICRC-certified, and we make a point of continuing to invest in the education and training of our staff to ensure that all techniques are cutting-edge. No other company offers the same level of expertise and rapid response time that Flood Department does.
Upon receiving your information, we send out a Flood Department expert to respond to your inquiry and check-out your property.
We evaluate the damage to properly understand the source and the extent of it to ensure that cleanup is handled properly. This will help especially if you need to deal with insurance inquires.
After assessing the damage, we come up with a plan for remediation. We let you know how we plan on restoring your property, how long it will take for the process to be completed, as well as an estimate for the cleanup.
Once our plan is all set, we begin the remediation process with our industry leading techniques, removing water, sewage, or odor from your home.
We make sure to work efficiently to restore your property and ensure you can get back to your normal life as soon as possible.
I needed a emergency water remediation expert and Flood Department came out to our house 1 AM. They brought an extra sump pump and helped get everything under control very quickly. Thank you for your quick response and professionalism. Adam was awesome!
– Sage H.
Needed a quote for clean-out and mold remediation for a house that was part of an estate I was shepherding through probate. The team at Flood Department was fast friendly and easy to work with. I would definitely recommend them and intend to use them again in the future when such circumstances arise.
– Matt C.