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About Us

Our Mission

  • Be a leader in the remediation and mitigation industry
  • Provide all customers with service that exceeds expectations
  • Be a composed and dependable presence in the midst of difficult and stressful situations
  • Using our experience, training and technology to quickly address the diverse needs of our customers
  • Educate and equip all of our team members to help them help our customers and receive satisfaction from the services that they provide

Who we are

Flood Department specializes in disaster restoration cleanup throughout Maryland such as water damage, sewage clean up, fire damage, mold damage, storm damage and disinfection. Flood Department works with all insurance companies and their adjusters serving their policyholder needs.

Flood Department provides 24/7 emergency service, 365 days a year, Anytime, Any day, use only state of the art restoration equipment and apply certified services to all clients. Flood Department services commercial, residential, and industrial clients. We are located in Mount Airy, Maryland and service about an hour and a half radius area from our office.

Flood Department is certified in water damage restoration, fire & smoke restoration, mold remediation & inspections, health & safety & trauma scene cleanup. We have these certifications through IICRC, ESA, Indoor Air Management, Unique Consultants ASCR, and IOT.

All our technicians have approved background checks, wear quality uniforms, and are well trained, educated and certified in all services provided. We work with all insurance and real estate companies. We take pride in providing great customer service and work ethic.

Call Us Now 301-829-2600

What We Do What We Do

At Flood Department, we know that water can do immediate and irreversible damage to your home and belongings, from warping wood floors to starting mold growth in carpets and ruining treasured belongings. When coping with the aftermath of a sudden and unexpected flood, whether from a ruptured water main,destructive heavy rainfall or a sewage back-up, it is essential to get the water removed as soon as possible to prevent harm to your property. Serious flooding can quickly overwhelm homes and businesses of any age, so you need the right partner.

Once water has been removed, there can be lingering damage that needs tobe taken care of. Mold can rapidly take root in your carpet, flooring and drywall, leading to additional property damage and creating health hazards.Flood Department is equipped to perform mold remediation services for customers looking to reduce and remove mold from a property. We will work with the insurance company on behalf of our customers to remove one more thing from the stressful to-do lists that occur after a disaster.

Flood Department is available at any time and any day for emergency water removal and mold clean-up, regardless of the problem. We know that emergencies don’t only happen between 9:00 AM-5:00 PM, so we offer flexible emergency response services. Established in 2009 in Mount Airy, MD, Flood Department was founded with the simple goal of providing high-quality, reliable services to homeowners and business owners throughout the area. Since then we have continued to grow, expanding from emergency water removal into mold clean-up, biohazard clean-up and smoke damage repair across the Mid-Atlantic.

Our years of diverse industry experience combined with industry-leading equipment and techniques ensure that we can remove water and dry out your property quickly and efficiently. Flood Department’s technicians are IICRC-certified, and we make a point of continuing to invest in the education and training of our staff to ensure that all techniques are cutting-edge. No other company offers the same level of expertise and rapid response time that Flood Department does.

Why? Flood department


Upon receiving your information, we send out a Flood Department expert to respond to your inquiry and check-out your property.


We evaluate the damage to properly understand the source and the extent of it to ensure that cleanup is handled properly. This will help especially if you need to deal with insurance inquires.


After assessing the damage, we come up with a plan for remediation. We let you know how we plan on restoring your property, how long it will take for the process to be completed, as well as an estimate for the cleanup.


Once our plan is all set, we begin the remediation process with our industry leading techniques, removing water, sewage, or odor from your home.


We make sure to work efficiently to restore your property and ensure you can get back to your normal life as soon as possible.

Customer Testimonials

Their response was incredible. A real blessing. We will be back as soon as we can. Thanks for the great customer service and help protecting our community and employees at Ace. ~Greg Phelps

I needed a emergency water remediation expert and Flood Department came out to our house 1 AM. They brought an extra sump pump and helped get everything under control very quickly. Thank you for your quick response and professionalism. Adam was awesome!

– Sage H.

Needed a quote for clean-out and mold remediation for a house that was part of an estate I was shepherding through probate. The team at Flood Department was fast friendly and easy to work with. I would definitely recommend them and intend to use them again in the future when such circumstances arise.

– Matt C.

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