A trained Flood Department technician will arrive at your property in uniform, introduce themselves and lay out a mat to prevent tracking dirt and debris in and out of the area.
Upon entering your build, our professional moisture detection equipment will be utilized to evaluate the area and document conditions inside and outside. We will also assess the moisture levels in materials in the affected and unaffected areas. This step is important for both the remediation process and dealing with the insurance company.
Our technicians will evaluate and document the source, reason and time that the water intrusion occurred and also catalog any visible material deterioration, pre-existing damage and microbial growth.
Once we establish moisture content and drying goals for the affected area, we will let you know the plan and begin the restoration process.
We will work with you to restore your home or business back to wonderful condition and let you get back to life as normal.
Flood Department is an experienced water damage and mold remediation service, providing rapid response services to homeowners and business owners throughout Maryland, Pennsylvania, Virginia, West Virginia and Washington, D.C.
We are proud to be locally owned and operated, and we have helped hundreds of customers get their lives and homes back to normal in the aftermath of a tragedy.
Stop the moisture source. If there is still moisture present in your home, any attempts at mold remediation will be unsuccessful.
Isolate the part of the home with moisture and mold to minimize the likelihood of spores spreading to other areas.
Professionally filter the area using a combination of HEPA air filters and negative air machines. These machines will run for the duration of the mold remediation process as Volatile Organic Compounds (VOCs), gaseous compounds and other airborne pollutants are removed.
Contaminated materials that cannot be cleaned will be removed. Sheetrock, carpet, furniture and other damaged materials will be treated or removed to prevent mold from returning.
© 2018 Flood Department / Website by My Content Co